Product Updates | HDPhotoHub.com

Assisting You in Achieving Your Business Goals

Let's take a break from the hustle and bustle of professional real estate photography and catch up on some recent developments from the HDPhotoHub team. Get ready for some good news!

Updated 11/12/24

Buyer Commission Display

For those who need to display their buyer's commission on their property site, a new field has been added to the Site Data page. All they need to do is fill in the 'Buyer's Commission' box, which will automatically display the information on the property site. Additionally, we have included a second box for supporting text in case your clients have more information they wish to share!

Video File Support

Exciting news for our business owners who create videos! We're thrilled to announce that our popular Social Media Videos and Reels now come with video support. By incorporating a video clip into a Reel or Teaser Video, you'll elevate your content, showcasing you and your clients in a really captivating way. The new video support feature is live and easily accessible through any Marketing Kit link.

Seasonal Video Reels

We have added new seasonal reels to your HDPH Marketing Kits!

These new video reels let your clients show off their favorite listing photos and promote themselves at the same time. Agents love to post on social media, and these new spring-themed templates are sure to help them stand out.

Automatic Video Reels

That's right, 9x16 video reels are now included with your HDPhotoHub Marketing Kit!

You can log in today and preview the library of professionally designed video reels, all automatically created from the photos and videos that you provide. These Reels are designed to stand out on social media and showcase the media you provide as well as the agent and listing information that buyers are looking for. It's an excellent opportunity to reach out and encourage your clients to check out the added value you provide!

New User Experience

Our Marketing Kit recently got a full visual update, making it easier than ever for your clients to preview and share their materials. Plus, they can even add listing details and their office branding directly from the Marketing Kit page!

As always, we've got you covered with a completely white-labeled page.

Watch the webinar and learn more >>

Marketing Kit Upsells

We know how important it is to increase your average order value, and this update was designed to do precisely that. Your 'Download Photos' page now includes a preview of the Marketing Kit materials, complete with the actual listing media. It is a passive income machine.

Click here to learn how to set your Delivery to Marketing Kit upgrade price >>

Team Member Schedule Bias

Imagine having a seasoned team member whose experience you value and want to ensure they have a full schedule before assigning tasks to others. Alternatively, you may have a new team member still in training whom you’d prefer to limit their job assignments during their development phase. This update empowers you to "favor" or "disfavor" specific team members according to your needs while keeping their Service Area priorities intact.

Product Upsells

Our new Upsell Modals enable you to promote your services using pop-ups with various configuration options. Whether you want to upsell a video walkthrough with every photo order or encourage your clients to check out your aerial video services, you can achieve it all.

Check out our Help Article to learn more >>

New & Improved Packages

Great news! Your HDPhotoHub shopping cart now has a new feature that allows you to create Packages and Package Products. This feature enables you to bundle your existing services, making it easier for you to showcase your recommended services while increasing your average order value.

Check out our Help Article to learn more >>

Abandoned Cart Report

You can now see who started an order but still needs to check out. This data can be found in the 'Reports' tab of your account and even includes the agent contact details!

Check out our Help Article to learn more >>

Cart Configuration Options

We have introduced new cart configuration options to give you more control over the styling of your HDPH Shopping Cart!

New configuration options include additional color controls, font choice and sizing, product category dividers, and even images for filter selections.

Real-time Rescheduling

You can now reschedule appointments from the Site Summary page with real-time availability!

Click the calendar icon to the right of the current appointment date/time, and you will be taken to the Reschedule Page to reschedule the appointment!

Check out our Help Article to learn more >>

CubiCasa Floorplans

With the HDPhotoHub and CubiCasa integration, your CubiCasa deliverable assets are seamlessly added to your HDPhotoHub media delivery.

Even better, if you deliver a Marketing Kit, the CubiCasa assets will be automatically added to your property site!

ESOFT Media Editing

With over 20 years of experience, ESOFT has become the world’s leading real estate platform for image processing and workflow efficiency.

Our updated integration provides a seamless workflow with Esoft, so you can say no to "manual upload/ download."

Tip Notifications

We’ve received fantastic feedback from our business owners about the tip feature we launched last year! Many businesses are enjoying an influx of tips, prompting us to implement a more efficient notification system. Now, you can activate automated emails that alert your team members the moment they receive a tip.

Fresh Delivery Emails

We have completely redesigned the Appointment Confirmation Email, Media Only Delivery Email, and Marketing Kit Delivery Email.

The new layouts were professionally designed to make it easy for your clients to find the information they need at a glance.

Dashboard Business Stats

We are thrilled to announce a major update to your business dashboard, monthly revenue, and growth charts!

To access the new data charts, log in to your account and look for them at the top of your business dashboard.

Check out our Help Article to learn more >>

Leave a Review Email

Now, with just a few clicks, you can automatically send an email or text message to your clients after their photoshoot is complete, inviting them to share their experience and leave a review of your outstanding work. This seamless process empowers your clients to amplify your greatness and helps you stand out.

Check out our Help Article to learn more >>

Outstanding Invoices

To simplify the process for clients with multiple outstanding invoices, you can now send them all in one email. Go to their Pay Invoices page and select 'Email All Invoices.' The client will receive an email with all the outstanding invoices and a 'Pay All Invoices' button.

Check out our Help Article to learn more >>

Dashboard Agreements

You can now add a customized agreement to your team's dashboard. When your team members log in, they will be presented with a pop-up that prompts them to accept the agreement. This feature enables you to create a unique agreement that meets your team's specific needs.

Check out our Help Article to Learn More >>

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Audit Log

You'll find a new "Audit Log" report on your business reports page. Whenever there is a change in your shopping cart, product fees, or edits to specific orders, the changes will be recorded. This allows business owners to view exactly what changed and see the user who made the change.

Manual Team Payment

If you have ever wanted to pay a Team Member for something but not have it tied to an order, this is now possible! You can add a manual payment or a manual pay deduction to a Team Member via the Pay Team page.

Additionally, we’ve added a new report to the Reports page under the Business Reports section, specifically for Manual Payments. This report will give you all the necessary details, including the payment date, recipient, payment note, and amount.

Add a Team Member Payment or Deduction>>

Service Area Overlays

It is now possible for you to overlay the service areas of team members onto the map of the team member you are currently editing.

This feature helps ensure your team member’s coverage is exactly how you want it!

Easy Team Product Updates

You can now easily update the products offered by your team members and their payouts using the Team Member Products Page.

Select the team member, make the necessary changes to their product offerings and payout, and you're all set.

Check out our Help Article to learn more >>

Group Admin Orders

Group Admins can now place orders for any Client within their Group without the need to access that Client's account!

Admins can click the new 'Order a Photo Shoot for a Client' button from their Dashboard, enter the address, choose the Client, and be taken straight to the shopping cart to complete their order!

Check out our Help Article for More >>

Ver. 1.5

We've updated the HDPhotoHub white-label business app, and you can now send mobile push notifications to your clients!

This means you can send appointment reminders, media deliveries, and custom messages directly to the lock screen of your customer's phones.

Ver. 1.3

The White-label App for your business has received a major update - version 1.3 is now available!

Our goal is to provide you and your clients with the best experience possible, and this update helps us achieve that. It includes new features such as a Contact Us page, client referral QR codes, increased co-list access, and much more!

App Only Promo Codes

Now, you can generate promo codes exclusively for your mobile app. When creating a promo code, check the 'For App Use Only' box. This ensures that the discount wil orders placed through your app.

Learn more about the app >>

Did You Know?

Custom Marketing Kit Graphics

With the HDPhotoHub Visual Media Editor, you can create customized flyers, social media tiles, and reel graphics for your Marketing Kit. You can tailor your materials to specific clients or offices, providing brand-specific content for your customers. This is a great way to create unique and professional marketing materials that show off your excellent media services.

Check out the video tutorial here >

The HDPH Product Enhancement Philosophy

The HDPhotoHub user community is key when it comes to identifying valuable product updates. CEO Herb Dierks shares exactly how the team prioritizes new feature work in our latest HDPhotoHub Direct.

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